Terms of sale

These Terms of Sale apply to every purchase on daellia.com. By placing an order, you accept them together with our Shipping Policy, Return and Refund Policy, Terms of Service and Privacy Policy.

1. Seller

Daellia is a trade name of KANYA, a French simplified joint-stock company (SASU) with share capital of €1, registered with the Paris Trade and Companies Register under number 103 588 521, VAT number FR79103588521, with its registered office at 60 Rue François 1er, 75008 Paris, France. Email: founder@daellia.com.

2. Who can buy

Our store is intended for consumers aged 18 or over, buying for personal use, with a shipping address in the United States. We may refuse or cancel orders placed for resale.

3. Our products

Moissanite. Our stones are lab-created moissanite (silicon carbide). Moissanite is not diamond, and we never sell it as diamond.
Grades. "D color" and "VVS1" describe our white moissanite according to our manufacturer's grading specifications. Colored moissanite is not graded on the D-to-Z color scale. Pieces marked "GRA report included" ship with their GRA card.
Carat weight. Carat weights and sizes are approximate. For moissanite, they may be stated as diamond-equivalent weight, based on the stone's measurements in millimeters.
Metals. Our metals are 925 sterling silver plated with rhodium or gold, or 14K gold filled, as stated on each product page. Plating gradually wears with use, water, sweat and chemicals. This is normal wear, not a defect.
Cubic zirconia. Products labeled "CZ" are set with cubic zirconia, not moissanite.
Sensitive skin. Our metals are specified by our manufacturer as nickel-free and lead-free. Skin reactions vary from person to person: if you notice irritation, stop wearing the item. This information is not medical advice.
Diamond testers. Standard thermal diamond testers read moissanite as diamond. Professional multi-testers and gemological labs can tell them apart.
Images. Colors and sizes may look different depending on your screen. Some product and lifestyle images are digitally created or retouched for illustration. The people shown are models, not customers. The specifications on each product page are the ones that apply.

4. Prices and payment

Prices are in U.S. dollars. Applicable sales tax is shown at checkout. Payment is taken when you place your order, through Shopify's secure checkout, with the payment methods shown at checkout. We may change prices at any time. The price that applies is the one shown when you place your order.

5. Errors and availability

If a product is listed with an incorrect price or incorrect information, or is no longer available, we may cancel the order and refund you in full, even after you received an order confirmation.

6. Order acceptance

Your order confirmation email confirms that we received your order. The sale is final once the order ships. We may refuse or cancel any order, for example in case of suspected fraud, an address we cannot serve or unusual quantities, and we refund any amount paid.

7. Promotions

Only one discount code can be used per order, unless we state otherwise.
The welcome code WELCOME10 gives 10% off the first order only.
Bundle discounts (10% off 2 pieces, 15% off 3 or more) apply automatically at checkout while the offer runs.
Promotions have no cash value and do not apply to past orders. We may change or end a promotion at any time.

8. Shipping, returns and guarantee

Delivery is governed by our Shipping Policy. Returns, cancellations and the 30-day money-back guarantee on your first order are governed by our Return and Refund Policy.

9. Warranties

Our commitments on product quality are described on our Quality Promise page. To the extent permitted by law, any implied warranties are limited to 30 days from delivery. Some states do not allow limits on how long an implied warranty lasts, so this limit may not apply to you. You may also have other rights that vary from state to state.

10. Limitation of liability

To the extent permitted by law, our total liability for any claim related to a product is limited to the amount you paid for that product, and we are not liable for indirect or consequential damages. Nothing in these terms limits liability that cannot be limited by law.

11. Disputes

Any dispute is handled as described in the "Dispute resolution" section of our Terms of Service, including individual arbitration and the waiver of class actions.