Free shipping on every order
Every order ships free, with no minimum, to all the countries listed below. Each package is tracked, and you get the tracking link by email as soon as it leaves.
Delivery times
- Processing: orders ship within 1 to 3 business days.
- United States: usually 5 to 9 business days after shipping.
- Other countries: usually 7 to 14 business days after shipping, depending on customs.
Holiday peaks, customs checks and carrier delays can add a few days. Your tracking link always shows the latest status.
Where we ship
We ship to 22 countries:
- North America: United States (50 states and Washington, D.C.), Canada, Mexico
- South America: Colombia
- Europe: United Kingdom, France, Malta
- Asia-Pacific: Australia, New Zealand, Japan, South Korea, Taiwan, Hong Kong, Singapore
- Middle East: Israel, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman
- Africa: South Africa
We don't ship to US territories or APO/FPO/DPO addresses for now. If your country is not listed, checkout will not offer it.
Duties and taxes
United States: no duties or extra fees at delivery. Sales tax, where it applies, is calculated at checkout.
Other countries: import duties, VAT or local taxes may be charged by your country's customs on delivery. They are set by your local authorities, are not included in our prices and are paid by the recipient.
Check your address
Please double-check your shipping address. We can change it only before the order is processed. If a parcel comes back because the address was incorrect or incomplete, we reship it once you pay the new shipping cost, or refund the items minus the shipping costs we incurred.
Lost packages
If the carrier confirms your package is lost, we send a free replacement. A package marked as delivered by the carrier is considered delivered.
Anything else? See our FAQ, our returns policy or write to founder@daellia.com.